Terms of service

These terms are an agreement between you and Kanso (“we”, “us”) for your use of Kanso Scorecards. By creating an account or using Kanso Scorecards you agree to them. If you use it for an organisation, you confirm you're allowed to accept these terms for it.

1. Early access

• Kanso Scorecards is in early access and free to use. Features will change, and there may be bugs or downtime.
• We'll give at least 30 days' notice before introducing paid plans, and you'll be able to export your data first.
• You must be 16 or older to use Kanso Scorecards.
• We set fair-use limits, such as a monthly number of Kai actions per person and a daily limit on Kai use across the service.

2. Your account

• Keep access to your email account (and Google account, if you use it) secure. Anyone who can read your email can sign in as you.
• Give accurate details, and tell us at hello@kanso.com.au if you think someone else has accessed your account.
• Workspace owners decide who can see and edit their workspace, and can remove members.

3. Your content

• Your scorecards, goals, measures, check-ins and other content stay yours.
• You give us permission to store, process, display and send your content only as needed to run Kanso Scorecards for you and the people you share it with. That includes sending it to our service providers, such as our AI provider when you use Kai.
• You're responsible for what you put in Kanso Scorecards, and for having the right to share it, including any personal information about other people (for example, goal and measure owners).

4. Acceptable use

Don't use Kanso Scorecards to:

• break the law, or infringe anyone's privacy or intellectual property;
• send spam, or invite people who haven't asked to hear from you;
• upload malware, or anything harmful, hateful or sexually explicit;
• probe, scan or test our systems except as allowed on our security page, or try to get around limits, access controls or rate limits;
• create accounts in bulk or by automated means, or resell the service.

We can remove content or suspend accounts that break these rules or put the service or other people at risk.

5. Kai (AI features)

• Kai is our AI assistant. Its draft goals, reviews, suggested next steps and report summaries are suggestions. They can be incomplete or wrong. Review them before you rely on them or share them.
• Don't use Kai for information you aren't allowed to share with a third-party processor.

6. Ending

• You can stop using Kanso Scorecards at any time, download your data, and delete your account from your profile.
• We can suspend or close accounts that break these terms. If we stop offering Kanso Scorecards, we'll give at least 30 days' notice so you can export your data.

7. Our responsibility

Nothing in these terms excludes rights you have under the Australian Consumer Law that can't be excluded. Apart from those, Kanso Scorecards is provided “as is” during early access, without warranties, and you use it at your own risk. Keep your own copies of anything important.

To the extent the law allows, we aren't liable for indirect or consequential loss (such as lost profits or data), and our total liability to you for anything relating to Kanso Scorecards is limited to A$100. Where the Australian Consumer Law applies and liability can be limited, our liability is limited to supplying the service again.

8. Privacy

Our privacy policy explains how we handle personal information.

9. Changes to these terms

We may update these terms. If a change matters, we'll tell account holders at least 14 days before it takes effect. If you keep using Kanso Scorecards after that, the new terms apply.

10. General

• These terms are governed by the law of Victoria, Australia, and its courts can hear any dispute.
• If part of these terms can't be enforced, the rest still applies.
• Questions: hello@kanso.com.au.